Masha’s Bagels & Delicatessen

Masha’s Bagels & Delicatessen is a beloved spot in Berlin’s Kreuzberg district, known for serving some of the most authentic New York-style bagels in the city. With hand-rolled, freshly baked bagels and a focused menu of deli staples like lox and cream cheese, matzo ball soup, and bacon-egg-and-cheese sandwiches, it’s earned rave reviews from locals and expats alike.The café’s cozy counter-service setup, friendly staff, and sunny sidewalk seating create a relaxed, urban atmosphere that makes it a go-to breakfast and brunch destination. Vegan options and high-quality ingredients further elevate the experience, along with convenient amenities like free Wi-Fi, NFC payments, and wheelchair accessibility.

Pros

• Authenticity: Many reviewers— including New Yorkers and Toronto natives— vouch for the authenticity of the bagels, calling them among the best they’ve ever had.
• Delicious Food: Signature offerings like the lox bagel, matzo ball soup, and bacon-egg-and-cheese sandwiches receive consistent praise for taste and quality.
• Warm Service: Several guests mention the friendly, attentive staff and a welcoming atmosphere.
• Vegan & Dietary Options: Vegan cream cheese, dairy-free options, and flexibility in menu choices are appreciated by customers with dietary needs.
• Accessibility & Convenience: Offers wheelchair-accessible parking, dine-in, takeaway, and supports modern payment methods like NFC.

Cons

• Inconsistency: A few reviews mention issues like long wait times, incorrect or cold orders, and inconsistency in food quality— especially during busy hours.
• Cleanliness Concerns: Isolated comments cite dirty dishes, chipped cups, and generally unkempt dining areas, which can impact the overall experience.
• Language Barrier: Some customers found communication difficult when staff spoke little or no German.
• Pricing: A few reviewers feel the prices are high for what is offered, referring to it as “New York prices in Kreuzberg.”
• Sidewalk Crowding: Outdoor seating can block the pedestrian walkway, which some locals find inconvenient.